Update on Florida Blue

Infinia_FloridaBlue_LogoIn December, Florida Blue implemented a new system to support their utilization management process. As a result of the migration to the new system, they have experienced unforeseen issues with authorization requests and authorization inquiry status submissions, resulting in a higher call volume than expected.

To read what they’re doing about it and what their new authorization process will entail, click here for complete details.

2015-02-23T23:18:51+00:00